Kentik experienced a major incident on May 7, 2026 affecting Web Portal, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating May 07, 2026, 05:12 PM UTC
We're investigating errors on the Universal Agents page in Portal.
- identified May 07, 2026, 05:33 PM UTC
We have identified the issue and are working on a fix. We will update when the fix has been deployed and verified.
- resolved May 07, 2026, 05:46 PM UTC
The issue has been resolved in all affected environments.
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