Kentik experienced a minor incident on August 12, 2025, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 12, 2025, 03:11 PM UTC
We're experiencing a partial outage with our Universal Agent infrastructure causing new installs to fail.
- identified Aug 12, 2025, 03:24 PM UTC
Due to an upstream failure, new agent and capability releases are unavailable. As a result you may see agents in the "Warning" state and/or receive applicable notifications. This does not affect telemetry collection.
- resolved Aug 12, 2025, 05:56 PM UTC
This partial outage is over. We’re following up internally to improve our system’s reliability in the event of upstream issues like this one.