Kentik incident

BGP Peering Outage, partial flow and NMS ingest loss in US SaaS

Minor Resolved View vendor source →

Kentik experienced a minor incident on August 25, 2025 affecting BGP Peering and Enrichment, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 03:20 PM UTC
Resolved
Aug 29, 2025, 03:36 PM UTC
Duration
4d
Detected by Pingoru
Aug 25, 2025, 03:20 PM UTC

Affected components

BGP Peering and Enrichment

Update timeline

  1. investigating Aug 25, 2025, 03:20 PM UTC

    We're currently investigating the issue, and will provide an update soon.

  2. monitoring Aug 25, 2025, 03:37 PM UTC

    BGP peering and enrichment has been restored to normal operation. We will continue monitoring the service.

  3. monitoring Aug 25, 2025, 04:23 PM UTC

    We've identified partial flow loss that affected some customers during this event. We will continue monitoring and investigating.

  4. monitoring Aug 26, 2025, 03:48 AM UTC

    We've made an additional change that we believe will resolve the partial flow and NMS ingest outage. We will continue to monitor.

  5. monitoring Aug 26, 2025, 04:09 PM UTC

    We continue to investigate a limited number of customers who are experiencing BGP session stability issues.

  6. monitoring Aug 27, 2025, 01:23 AM UTC

    All remaining BGP sessions should now be stable; we will continue to monitor over the next 24-48 hours.

  7. resolved Aug 29, 2025, 03:36 PM UTC

    This incident has been resolved.