JW Player incident

RTMP and SRT live streams disconnections

Minor Vendor's status page →

Resolved after 2 hours 39 minutes, affecting Live Channels, on November 4, 2026.

monitoring Nov 05, 2026, 12:51 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2026, 10:25 PM UTC
Resolved
Nov 05, 2026, 01:04 AM UTC
Duration
2h 39m
Detected by Pingoru
Nov 04, 2026, 10:25 PM UTC

Affected components

Live Channels

Update timeline

  1. identified Nov 04, 2026, 10:25 PM UTC

    Third party provider issue impacting Instant Live.

  2. identified Nov 04, 2026, 11:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 05, 2026, 12:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 05, 2026, 01:04 AM UTC

    This incident has been resolved.

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