JW Player incident

Issue with Tracking API

Resolved after 57 minutes, affecting Ad Serving, on November 2, 2026.

monitoring Nov 02, 2026, 10:11 AM UTC

A fix has been implemented, and we are monitoring the results.

Started
Nov 02, 2026, 09:30 AM UTC
Resolved
Nov 02, 2026, 10:28 AM UTC
Duration
57m
Detected by Pingoru
Nov 02, 2026, 09:30 AM UTC

Affected components

Ad Serving

Update timeline

  1. investigating Nov 02, 2026, 09:30 AM UTC

    We are currently investigating an issue regarding our tracking service.

  2. monitoring Nov 02, 2026, 10:11 AM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Nov 02, 2026, 10:28 AM UTC

    This incident has been resolved

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