JW Player incident

RTMP and SRT live streams disconnection affecting Instant Live

Major Vendor's status page →

Resolved after 1 hour 7 minutes, affecting Live Channels, on November 4, 2026.

monitoring Nov 04, 2026, 07:16 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2026, 06:15 PM UTC
Resolved
Nov 04, 2026, 07:22 PM UTC
Duration
1h 7m
Detected by Pingoru
Nov 04, 2026, 06:15 PM UTC

Affected components

Live Channels

Update timeline

  1. identified Nov 04, 2026, 06:15 PM UTC

    Third party provider issue impacting Instant Live.

  2. monitoring Nov 04, 2026, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2026, 07:22 PM UTC

    This incident has been resolved.

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