Iterable experienced a minor incident on September 22, 2026 affecting Global API Success, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Global API Success
Update timeline
- investigating Sep 22, 2026, 07:02 PM UTC
We are currently investigating an issue leading to slowness and timeouts across all API user update endpoints. Next update at 3:15 PM EDT
- monitoring Sep 22, 2026, 07:14 PM UTC
We are continuing to investigate the issue but are seeing positive signs of recovery. API endpoints for user updates are back to normal success rates. Next update at 3:45 PM EDT or sooner.
- resolved Sep 22, 2026, 07:58 PM UTC
All API issues are now resolved and the user update endpoints are fully operational. If you continue to experience any issues, please contact Support.