Iterable experienced a notice incident on January 1, 2026 affecting Global API Success, lasting 21h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Global API Success
Update timeline
- investigating Jan 01, 2026, 10:05 PM UTC
API Update is experiencing timeouts starting at 11:00 AM PST. The Engineering team is investigating. Next update at 3:00 PM PST.
- monitoring Jan 01, 2026, 10:59 PM UTC
API Update has recovered. The engineering team will continue to monitor—next update on January 2nd, at 9 AM PST.
- monitoring Jan 02, 2026, 05:28 PM UTC
API Update is stable. The engineering team will continue to monitor. Next update at 12:00 PM PST.
- resolved Jan 02, 2026, 07:58 PM UTC
The engineering team determined that the issue has been resolved.