Resolved after 2 hours 22 minutes, affecting Global Web Application and Global API Success and 1 more, on September 10, 2026.
We completed our monitoring and there are no further issues. The observed customer impact window was approximately 9:25 a.m.–11:13 a.m. EDT.
Affected components
Update timeline
- investigating Sep 10, 2026, 02:53 PM UTC
We're currently investigating an issue for EU customers with platform slowness, intermittent 502/503 Gateway errors, and Journey changes failing to save
- monitoring Sep 10, 2026, 04:09 PM UTC
The intermittent platform issues have been mitigated and there is currently no ongoing customer impact. The observed customer impact window was approximately 9:25 a.m.–11:13 a.m. EDT. We will continue to monitor the issue.
- resolved Sep 10, 2026, 05:16 PM UTC
We completed our monitoring and there are no further issues. The observed customer impact window was approximately 9:25 a.m.–11:13 a.m. EDT.
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