IONOS Canada Outage History

Some customers may face issues while using their Wordpress Hosting. The online websites that have already been created may also be affected.

We are still working on resolving this issue. More information will follow soon.

We have found the cause for the disruption and are working on resolving it.

Our team is continuing to work on this issue. Our apologies for the inconvenience caused.

A fix for the issue is currently being implemented. We will keep you updated on our progress.

We are addressing the issue as quickly as possible. Thank you for your patience and understanding.

We have eliminated the disruption for some of those affected.

Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.

During this time, configurations in some areas of your control panel may be limited.

Due to a technical disruption, some customers may face issues with their Cloud Server.

We have eliminated the disruption for almost everyone affected.

We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.

Due to a technical disruption, recent purchases of products may be delayed during setup

Currently, some customers may not be able to log in to the Control Panel

Some customers may be experiencing issues accessing their websites.

We are currently working on resolving the technical disruption. We will have an update for you shortly.

Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.

Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.

Currently, configurations in Web Hosting in the Control Panel may be temporarily restricted.

Some customers are experiencing issues accessing their websites.

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. Please reach our customer care unit via e-mail at [email protected] Alternatively please make use of our AI Assistant in the Control Panel or refer to our Help Center Pages.

Some customers are experiencing issues while using their MyWebsite product. At this time, it will not be possible to use the website editor. The online websites that have already been created will not be affected. We apologize for any inconvenience this may cause.

We have received reports that some of our customers may be experiencing issues when attempting to log into Webmail.

Some customers are experiencing issues while using their MyWebsite product with eCommerce integration. The issue may affect the store management panel and the store pages in live sites.

Currently, some customers may not be able to log in to the Control Panel

Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

Our technicians are currently working on resolving this issue.

Some customers may be experiencing issues sending E-mails.

Our technicians are currently working on resolving this issue.

Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

Due to a technical disruption, the Support hotline is temporarily unavailable. As an alternative, you can use +1 816 621 4910. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. You may also contact our support team via e-mail at [email protected] or via chat.

Some customers are experiencing issues accessing their Cloud Panel.

Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.

We are still working on resolving the technical issue. Thank you for your patience.

We have eliminated the disruption for some of those affected.

Due to a technical disruption, some customers are experiencing issues when trying to install WordPress in the Control Panel

Due to a technical issue, it is not possible to download invoices in the Control Panel. Our technicians are currently working on resolving this issue.