IONOS Canada incident

Disruption in logging into the Webmail

Minor Resolved View vendor source →

IONOS Canada experienced a minor incident on October 29, 2025 affecting Webmail, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 12:47 PM UTC
Resolved
Oct 29, 2025, 01:16 PM UTC
Duration
29m
Detected by Pingoru
Oct 29, 2025, 12:47 PM UTC

Affected components

Webmail

Update timeline

  1. identified Oct 29, 2025, 12:47 PM UTC

    We have received reports that some of our customers may be experiencing issues when attempting to log into Webmail.

  2. resolved Oct 29, 2025, 01:16 PM UTC

    The issue has been resolved.