Resolved after 26 minutes, affecting Customer Hotline, on January 21, 2026.
Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.
Affected components
Customer Hotline
Update timeline
- identified Jan 21, 2026, 04:58 AM UTC
Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.
- resolved Jan 21, 2026, 05:24 AM UTC
The issue has been resolved.
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