IONOS Canada incident

Limited functionality of product MyWebsite NOW

Resolved after 1 hour 5 minutes, affecting MyWebsite NOW, on November 17, 2025.

identified Nov 17, 2025, 11:45 PM UTC

Some customers are experiencing issues accessing their websites.

Started
Nov 17, 2025, 11:45 PM UTC
Resolved
Nov 18, 2025, 12:50 AM UTC
Duration
1h 5m
Detected by Pingoru
Nov 17, 2025, 11:45 PM UTC

Affected components

MyWebsite NOW

Update timeline

  1. identified Nov 17, 2025, 11:45 PM UTC

    Some customers are experiencing issues accessing their websites.

  2. resolved Nov 18, 2025, 12:50 AM UTC

    The issue has been resolved.

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