IONOS Canada incident

Limited functionality of product MyWebsite

Minor Resolved View vendor source →

IONOS Canada experienced a minor incident on October 29, 2025 affecting Website Builder, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 01:10 PM UTC
Resolved
Oct 29, 2025, 01:17 PM UTC
Duration
6m
Detected by Pingoru
Oct 29, 2025, 01:10 PM UTC

Affected components

Website Builder

Update timeline

  1. identified Oct 29, 2025, 01:10 PM UTC

    Some customers are experiencing issues while using their MyWebsite product. At this time, it will not be possible to use the website editor. The online websites that have already been created will not be affected. We apologize for any inconvenience this may cause.

  2. resolved Oct 29, 2025, 01:17 PM UTC

    The issue has been resolved.