Inspera incident

Intermittent issues with PDF services

Notice Resolved View vendor source →

Inspera experienced a notice incident on June 24, 2025 affecting PDF Service, lasting 8d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 10:17 AM UTC
Resolved
Jul 03, 2025, 08:29 AM UTC
Duration
8d 22h
Detected by Pingoru
Jun 24, 2025, 10:17 AM UTC

Affected components

PDF Service

Update timeline

  1. investigating Jun 24, 2025, 10:17 AM UTC

    Currently we are experiencing intermittent issues with PDF exports, which leads to failures. As the issue is intermittent, we advise to retry after a fail. Our team is monitoring the situation.

  2. investigating Jun 24, 2025, 11:35 AM UTC

    We are continuing to monitor the situation.

  3. investigating Jun 24, 2025, 01:32 PM UTC

    We are continuing to monitor the situation and investigate the reason for the issue.

  4. monitoring Jun 25, 2025, 07:31 AM UTC

    A fix was implemented and we are monitoring the results.

  5. resolved Jul 03, 2025, 08:29 AM UTC

    This incident has been resolved.