Inspera incident

Delays in low-priority event log updates

Minor Resolved View vendor source →

Inspera experienced a minor incident on November 7, 2025 affecting Inspera Assessment - Admin, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 02:56 PM UTC
Resolved
Nov 07, 2025, 05:31 PM UTC
Duration
2h 34m
Detected by Pingoru
Nov 07, 2025, 02:56 PM UTC

Affected components

Inspera Assessment - Admin

Update timeline

  1. investigating Nov 07, 2025, 02:56 PM UTC

    We are experiencing delays on event log updates. The delays only affect low-priority events (e.g. changing settings to tests). The delays do not affect event types flagged as urgent (e.g. user entering remote proctoring queue). We are currently investigating the issue.

  2. monitoring Nov 07, 2025, 05:16 PM UTC

    The processing of low-priority event logs have normalised and is at a stable level. We will continue to monitor the situation.

  3. resolved Nov 07, 2025, 05:31 PM UTC

    The issue with delay of the low-priority event logs update has been resolved.