Inspera incident

Inspera Originality: Viewing internally/externally matched sources is temporarily disabled

Minor Resolved View vendor source →

Inspera experienced a minor incident on June 4, 2026 affecting Inspera Originality, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 11:47 AM UTC
Resolved
Jun 05, 2026, 12:03 PM UTC
Duration
1d
Detected by Pingoru
Jun 04, 2026, 11:47 AM UTC

Affected components

Inspera Originality

Update timeline

  1. investigating Jun 04, 2026, 11:47 AM UTC

    We have temporarily disabled viewing internally/externally matched sources while we investigate an issue. We will update this post with more information as soon as possible, latest by 16:00 CEST today (04.06.26).

  2. investigating Jun 04, 2026, 01:48 PM UTC

    We are continuing to investigate the issue, and viewing internally/externally matched sources will be kept disabled while the investigation is ongoing. Next update will be added by 10:00 CEST on Friday 05.06.26

  3. identified Jun 05, 2026, 07:38 AM UTC

    We have identified the issue and we are currently working on a fix. The disabled functionality is expected to be restored by 15:00 CEST today. We will update this incident with more information by that time.

  4. resolved Jun 05, 2026, 12:03 PM UTC

    Viewing internally/externally matched sources is now enabled. The issue was related to indexing. We apologise for any inconvenience caused.