Inspera incident

Swedish customers only: issue with Ladok LIS integration

Minor Resolved View vendor source →

Inspera experienced a minor incident on October 15, 2025 affecting External Test Synchronization and External User Synchronization/Import, lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 12:22 PM UTC
Resolved
Oct 15, 2025, 05:58 PM UTC
Duration
5h 36m
Detected by Pingoru
Oct 15, 2025, 12:22 PM UTC

Affected components

External Test SynchronizationExternal User Synchronization/Import

Update timeline

  1. investigating Oct 15, 2025, 12:22 PM UTC

    We are investigating an issue with Ladok LIS integration. Inspera does not receive messages from Ladok at the moment. The issue started yesterday around 12:44 UTC. This means that synchronizing tests and grade transfer from Inspera to Ladok are not working. We are in contact with Ladok about the investigation.

  2. investigating Oct 15, 2025, 12:22 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 15, 2025, 05:58 PM UTC

    17:30 UTC - The issue has been resolved.