Inspera incident

Delays in event log updates

Minor Resolved View vendor source →

Inspera experienced a minor incident on October 14, 2025 affecting Inspera Assessment - Admin, lasting 16h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 02:53 PM UTC
Resolved
Oct 15, 2025, 07:37 AM UTC
Duration
16h 43m
Detected by Pingoru
Oct 14, 2025, 02:53 PM UTC

Affected components

Inspera Assessment - Admin

Update timeline

  1. monitoring Oct 14, 2025, 02:53 PM UTC

    We have been experiencing delays on event log updates. This lasted from 13:45 to 14:40 UTC. The delays only affected low-priority events (e.g. changing settings to tests). They did not affect event types flagged as urgent (e.g. user entering remote proctoring queue). The high priority events have not been experiencing any delays. The processing of the event log has now returned to normal levels, but we are still monitoring the situation.

  2. resolved Oct 15, 2025, 07:37 AM UTC

    This incident has been resolved.