Inspera experienced a minor incident on December 8, 2025 affecting Inspera Assessment - Admin and PDF Service, lasting 9h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 08, 2025, 09:13 AM UTC
We are experiencing inconsistencies with certain exports and downloads. If you experience any issues with generating or downloading an export, we advise that you retry the operation. We are investigating the issue and will provide frequent updates on the progress
- investigating Dec 08, 2025, 09:52 AM UTC
We are continuing to investigate this issue.
- investigating Dec 08, 2025, 09:52 AM UTC
We are continuing to investigate the issue. For users experiencing an export opening in a new tab but not downloading, the following workaround should generate the download: 1: Copy the URL 2: Open a new tab 3: Paste the URL in the URL field of the new tab and press enter
- resolved Dec 08, 2025, 06:43 PM UTC
The issue is now resolved.