Resolved after 56 minutes, affecting VideoIdent and eID and 1 more, on October 26, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
VideoIdenteIDAutoIdentAutoIdent QESPOSeSignInstantSigneSign Wallet
Update timeline
- investigating Oct 26, 2026, 12:05 AM UTC
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
- identified Oct 26, 2026, 12:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 26, 2026, 12:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 26, 2026, 01:01 AM UTC
This incident has been resolved.
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