HUIT Outage History

HUIT is up right now

There were 12 HUIT outages since February 3, 2026 totaling 135h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.huit.harvard.edu

Major April 24, 2026

Athletics Area Network Interruption

Detected by Pingoru
Apr 24, 2026, 08:10 PM UTC
Resolved
Apr 24, 2026, 08:34 PM UTC
Duration
23m
Affected: Wired NetworkingWireless Networking
Timeline · 2 updates
  1. identified Apr 24, 2026, 08:10 PM UTC

    We’ve identified an issue within the athletics network that is affecting both wired and wireless connections. We are actively working to resolve the problem and restore service as quickly as possible.

  2. resolved Apr 24, 2026, 08:34 PM UTC

    The network in the athletics area has been fully restored and is now operating normally. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Read the full incident report →

Minor April 9, 2026

Power Outage in HGSE Area Impacting Network

Detected by Pingoru
Apr 09, 2026, 09:54 PM UTC
Resolved
Apr 10, 2026, 12:19 AM UTC
Duration
2h 25m
Affected: Other Services
Timeline · 3 updates
  1. investigating Apr 09, 2026, 09:54 PM UTC

    HUIT Networking is aware of an Eversource Energy substation issue currently impacting power and network services in the following buildings: Gutman, Longfellow, Read, Nichols, Larsen, Westengard, 51 Brattle, 86 Brattle,83 Brattle, 53 Church, Alumnae House, and 125 Mt. Auburn. HSGE and Harvard Electricians are actively engaged with Eversource to address the issue. At this time, there is no estimated timeline for power restoration. We are also aware of a network outage affecting Mather House and are working to remediate it.

  2. investigating Apr 09, 2026, 11:33 PM UTC

    Network services in Mather House have been restored. Power issue is still being investigated at remaining buildings.

  3. resolved Apr 10, 2026, 12:19 AM UTC

    Power and network services have been restored in the affected buildings.

Read the full incident report →

Critical March 31, 2026

my.Harvard Unavailable

Detected by Pingoru
Mar 31, 2026, 12:54 PM UTC
Resolved
Mar 31, 2026, 04:09 PM UTC
Duration
3h 15m
Affected: my.harvard - Enterprise Student Systems (ESS)
Timeline · 4 updates
  1. investigating Mar 31, 2026, 12:54 PM UTC

    We are currently receiving reports that my.Harvard is inaccessible, with users unable to log in. We are actively investigating and will provide updates as more information becomes available

  2. investigating Mar 31, 2026, 02:23 PM UTC

    We are continuing to investigate access issues affecting my.harvard. Course materials remain available and can be accessed via canvas.harvard.edu. We will provide updates as additional information becomes available.

  3. identified Mar 31, 2026, 03:48 PM UTC

    Access to my.Harvard is beginning to be restored. The underlying issue has been identified, and the system is being closely monitored to ensure continued stability. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

  4. resolved Mar 31, 2026, 04:09 PM UTC

    Access to my.Harvard has been fully restored.

Read the full incident report →

Minor March 30, 2026

New Quizzes Access Error

Detected by Pingoru
Mar 30, 2026, 03:58 PM UTC
Resolved
Mar 30, 2026, 08:03 PM UTC
Duration
4h 5m
Affected: Canvas
Timeline · 2 updates
  1. identified Mar 30, 2026, 03:58 PM UTC

    We are aware of an issue affecting New Quizzes in Canvas. Users attempting to access this feature may encounter a 502 error and may not be able to view or take the quiz. The vendor is working on a fix and we will provide updates when they become available.

  2. resolved Mar 30, 2026, 08:03 PM UTC

    Access to New Quizzes has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Read the full incident report →

Notice March 25, 2026

Harvard University Websites Unavailable to Internal Harvard Traffic

Detected by Pingoru
Mar 25, 2026, 10:37 PM UTC
Resolved
Mar 25, 2026, 10:37 PM UTC
Duration
—
Affected: HarvardSites Drupal
Timeline · 1 update
  1. resolved Mar 25, 2026, 10:37 PM UTC

    HUIT received reports this afternoon of users on the Harvard network, including those on campus or using VPN, unable to reach university websites. All sites remained reachable for users on external networks. HUIT teams identified a networking issue as the root cause and have resolved the issue.

Read the full incident report →

Notice March 9, 2026

my.Harvard Alumni Access

Detected by Pingoru
Mar 09, 2026, 02:35 PM UTC
Resolved
Mar 10, 2026, 02:27 PM UTC
Duration
23h 52m
Affected: my.harvard - Enterprise Student Systems (ESS)
Timeline · 3 updates
  1. investigating Mar 09, 2026, 02:35 PM UTC

    HUIT is aware of an issue impacting alumni access to the my.harvard.edu. We are currently investigating the issue and expect access to be restored on a rolling basis, access expected to be restored by 4:00 pm.

  2. identified Mar 09, 2026, 05:57 PM UTC

    HUIT has identified the issue impacting alumni access to my.harvard.edu and is actively implementing a fix. Restoration is occurring on a rolling basis, and as the day continues, more alumni will regain access. Resolution is taking longer than initially anticipated and will extend beyond 4:00 PM EST. We will continue to share updates as progress is made and appreciate your patience.

  3. resolved Mar 10, 2026, 02:27 PM UTC

    Alumni access to my.harvard.edu has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Read the full incident report →

Notice February 27, 2026

HarvardSites Drupal Degradation

Detected by Pingoru
Feb 27, 2026, 02:25 PM UTC
Resolved
Feb 27, 2026, 04:09 PM UTC
Duration
1h 44m
Affected: HarvardSites Drupal
Timeline · 2 updates
  1. investigating Feb 27, 2026, 02:25 PM UTC

    HUIT is aware of an issue causing some HarvardSites Drupal sites to load slowly. We are currently investigating the issue and will provide updates as they become available.

  2. resolved Feb 27, 2026, 04:09 PM UTC

    Functionality to HarvardSites Drupal has been restored. If you still experience issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Read the full incident report →

Notice February 17, 2026

Intermittent CARAT Access

Detected by Pingoru
Feb 17, 2026, 09:26 PM UTC
Resolved
Feb 17, 2026, 10:20 PM UTC
Duration
54m
Affected: Other Services
Timeline · 2 updates
  1. monitoring Feb 17, 2026, 09:26 PM UTC

    HUIT is monitoring an intermittent issue impacting access to CARAT. We will provide updates as they become available.

  2. resolved Feb 17, 2026, 10:20 PM UTC

    Access to CARAT has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Read the full incident report →

Minor February 6, 2026

Intermittent access issues with Harvard AI Sandbox

Detected by Pingoru
Feb 06, 2026, 04:55 PM UTC
Resolved
Feb 06, 2026, 08:14 PM UTC
Duration
3h 19m
Affected: Other Services
Timeline · 3 updates
  1. investigating Feb 06, 2026, 04:55 PM UTC

    HUIT is aware of intermittent issues with accessing Harvard AI Sandbox. We are currently investigating the issue and will provide updates as they become available.

  2. monitoring Feb 06, 2026, 05:18 PM UTC

    Access to Harvard AI Sandbox has improved. We'll continue to monitor to ensure stability.

  3. resolved Feb 06, 2026, 08:14 PM UTC

    Access to Harvard AI Sandbox has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Read the full incident report →

Notice February 4, 2026

Isolated Emergency Line Degradation

Detected by Pingoru
Feb 04, 2026, 06:50 PM UTC
Resolved
Feb 06, 2026, 03:40 PM UTC
Duration
1d 20h
Affected: Other Services
Timeline · 2 updates
  1. investigating Feb 04, 2026, 06:50 PM UTC

    We are aware that some emergency lines at the Science and Engineering Complex, Soldiers Field Park buildings (inc. Garage), and 1 Western Ave are currently offline. Verizon is on the way to restore service. We will provide an update when service is restored.

  2. resolved Feb 06, 2026, 03:40 PM UTC

    Verizon has fully restored emergency line services. All emergency lines in the affected buildings are now operational. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Read the full incident report →

Notice February 3, 2026

Harvard Dataverse Unavailable

Detected by Pingoru
Feb 03, 2026, 04:36 PM UTC
Resolved
Feb 05, 2026, 07:16 PM UTC
Duration
2d 2h
Affected: Other Services
Timeline · 2 updates
  1. investigating Feb 03, 2026, 04:36 PM UTC

    HUIT is aware of an issue impacting Harvard Dataverse. We are currently investigating the issue and will provide updates as they become available.

  2. resolved Feb 05, 2026, 07:16 PM UTC

    Access to Harvard Dataverse has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Read the full incident report →

Minor February 3, 2026

HART Service Disruption

Detected by Pingoru
Feb 03, 2026, 03:14 PM UTC
Resolved
Feb 03, 2026, 03:27 PM UTC
Duration
13m
Affected: HART
Timeline · 2 updates
  1. investigating Feb 03, 2026, 03:14 PM UTC

    We are currently experiencing server issues with the Harvard Analytics and Reporting Tool (HART). Some users may have difficulty logging in this morning. The system is expected to be restored by 10:30 am.

  2. resolved Feb 03, 2026, 03:27 PM UTC

    Access to HART has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Read the full incident report →

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