HUIT incident

my.Harvard Alumni Access

Notice Resolved View vendor source →
Started
Mar 09, 2026, 02:35 PM UTC
Resolved
Mar 10, 2026, 02:27 PM UTC
Duration
23h 52m
Detected by Pingoru
Mar 09, 2026, 02:35 PM UTC

Affected components

my.harvard - Enterprise Student Systems (ESS)

Update timeline

  1. investigating Mar 09, 2026, 02:35 PM UTC

    HUIT is aware of an issue impacting alumni access to the my.harvard.edu. We are currently investigating the issue and expect access to be restored on a rolling basis, access expected to be restored by 4:00 pm.

  2. identified Mar 09, 2026, 05:57 PM UTC

    HUIT has identified the issue impacting alumni access to my.harvard.edu and is actively implementing a fix. Restoration is occurring on a rolling basis, and as the day continues, more alumni will regain access. Resolution is taking longer than initially anticipated and will extend beyond 4:00 PM EST. We will continue to share updates as progress is made and appreciate your patience.

  3. resolved Mar 10, 2026, 02:27 PM UTC

    Alumni access to my.harvard.edu has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

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