HUIT experienced a notice incident on March 9, 2026 affecting my.harvard - Enterprise Student Systems (ESS), lasting 23h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 09, 2026, 02:35 PM UTC
HUIT is aware of an issue impacting alumni access to the my.harvard.edu. We are currently investigating the issue and expect access to be restored on a rolling basis, access expected to be restored by 4:00 pm.
- identified Mar 09, 2026, 05:57 PM UTC
HUIT has identified the issue impacting alumni access to my.harvard.edu and is actively implementing a fix. Restoration is occurring on a rolling basis, and as the day continues, more alumni will regain access. Resolution is taking longer than initially anticipated and will extend beyond 4:00 PM EST. We will continue to share updates as progress is made and appreciate your patience.
- resolved Mar 10, 2026, 02:27 PM UTC
Alumni access to my.harvard.edu has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].