HUIT experienced a minor incident on September 3, 2026 affecting Other Services, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 03, 2026, 02:41 PM UTC
We're aware that prompts submitted to Claude are experiencing significant delays and, in some cases, failing with an error. This is an issue with our vendor (Anthropic). We're monitoring the vendor's status page for updates and will post here once service is restored. Vendor Status: status.claude.com
- monitoring Sep 03, 2026, 04:28 PM UTC
Claude services have been restored. A fix has been implemented for ChatGPT and we are seeing progress with access. We are still monitoring OpenAI’s status and will provide updates when available.
- resolved Sep 03, 2026, 05:15 PM UTC
Claude and ChatGPT services have been restored. If you continue to experience errors, please contact the HUIT Service Desk at 617-495-7777 or [email protected].