HUIT incident

ChatGPT latency and errors on prompt submission

Notice Resolved View vendor source →

HUIT experienced a notice incident on August 31, 2026 affecting Other Services, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 05:13 PM UTC
Resolved
Sep 02, 2026, 12:21 AM UTC
Duration
1d 7h
Detected by Pingoru
Aug 31, 2026, 05:13 PM UTC

Affected components

Other Services

Update timeline

  1. identified Aug 31, 2026, 05:13 PM UTC

    We're aware that prompts submitted to ChatGPT are experiencing significant delays and, in some cases, failing with an error. This is an issue with our vendor (OpenAI). We're monitoring the vendor's status page for updates and will post here once service is restored. Vendor status: https://status.openai.com

  2. resolved Sep 02, 2026, 12:21 AM UTC

    ChatGPT is back to functioning as expected. If you experience any issues receiving responses to prompts, please contact the HUIT Service Desk at 617-495-7777 or [email protected].