HUIT experienced a critical incident on March 31, 2026 affecting my.harvard - Enterprise Student Systems (ESS), lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 31, 2026, 12:54 PM UTC
We are currently receiving reports that my.Harvard is inaccessible, with users unable to log in. We are actively investigating and will provide updates as more information becomes available
- investigating Mar 31, 2026, 02:23 PM UTC
We are continuing to investigate access issues affecting my.harvard. Course materials remain available and can be accessed via canvas.harvard.edu. We will provide updates as additional information becomes available.
- identified Mar 31, 2026, 03:48 PM UTC
Access to my.Harvard is beginning to be restored. The underlying issue has been identified, and the system is being closely monitored to ensure continued stability. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].
- resolved Mar 31, 2026, 04:09 PM UTC
Access to my.Harvard has been fully restored.