HUIT incident

Phone Service Disruption

Minor Resolved View vendor source →

HUIT experienced a minor incident on October 13, 2026 affecting Other Services, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 05:04 PM UTC
Resolved
Oct 15, 2026, 01:12 PM UTC
Duration
1d 20h
Detected by Pingoru
Oct 13, 2026, 05:04 PM UTC

Affected components

Other Services

Update timeline

  1. investigating Oct 13, 2026, 05:04 PM UTC

    HUIT is aware of an issue affecting some Webex and desk phone services. We are investigating the issue and will provide updates as more information becomes available.

  2. resolved Oct 15, 2026, 01:12 PM UTC

    Webex and phone services have been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].