HUIT incident

AI Sandbox - Model responses degraded

Minor Resolved View vendor source →

HUIT experienced a minor incident on October 7, 2026 affecting Other Services, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 02:09 PM UTC
Resolved
Oct 07, 2026, 02:21 PM UTC
Duration
12m
Detected by Pingoru
Oct 07, 2026, 02:09 PM UTC

Affected components

Other Services

Update timeline

  1. investigating Oct 07, 2026, 02:09 PM UTC

    AI Sandbox is currently experiencing an issue that is preventing users from starting new chats. We’re investigating and will share an update when service is restored.

  2. resolved Oct 07, 2026, 02:21 PM UTC

    AI Sandbox is now restored. If you continue to experience performance issues, please contact the HUIT Service Desk at 617-495-7777 or [email protected].