Hightouch incident

Sync delay for subset of syncs

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Resolved on October 1, 2025.

resolved Oct 01, 2025, 11:36 PM UTC

We identified an issue that caused delays of up to 50 minutes for a subset of sync runs starting around 5:20 PM ET. The issue has been resolved, and all syncs are now running on schedule. No action is required.

Started
Oct 01, 2025, 10:30 PM UTC
Resolved
Oct 01, 2025, 10:30 PM UTC
Duration
–
Detected by Pingoru
Oct 01, 2025, 10:30 PM UTC

Update timeline

  1. resolved Oct 01, 2025, 11:36 PM UTC

    We identified an issue that caused delays of up to 50 minutes for a subset of sync runs starting around 5:20 PM ET. The issue has been resolved, and all syncs are now running on schedule. No action is required.

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