HID Origo incident

HID Tools - Reader Manger Service Potential Disruption

Resolved after 1 minute, affecting HID Reader Manager, on September 3, 2026.

resolved Sep 03, 2026, 01:56 PM UTC

Hi, The previously reported disruption affecting HID Reader Manager was investigated, and the necessary corrective actions were completed for impacted customers. The issue is now resolved. A root cause analysis is currently underway, and any required preventive measures or mitigations will be implemented as appropriate. Thank you for your patience and understanding. HID Origo.

Other major vendors with incidents that started within 30 minutes of this one

Started
Sep 03, 2026, 01:55 PM UTC
Resolved
Sep 03, 2026, 01:56 PM UTC
Duration
1m
Detected by Pingoru
Sep 03, 2026, 01:55 PM UTC

Affected components

HID Reader Manager

Update timeline

  1. investigating Sep 03, 2026, 01:55 PM UTC

    Hi, This is an automated notification from the HID Reader Manager monitoring system. A potential issue has been detected that may be impacting some customers. The HID team is actively investigating the situation and working to identify the root cause. Further updates will be provided as soon as more information becomes available. Thank you for your patience and understanding. HID Reader Manager Team

  2. resolved Sep 03, 2026, 01:56 PM UTC

    Hi, The previously reported disruption affecting HID Reader Manager was investigated, and the necessary corrective actions were completed for impacted customers. The issue is now resolved. A root cause analysis is currently underway, and any required preventive measures or mitigations will be implemented as appropriate. Thank you for your patience and understanding. HID Origo.

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