HID Origo incident

CERT Environment Issue: HID Origo Mobile Identities Services 2.X API Returning 404 Error

Resolved after 4 days 22 hours, on October 8, 2026.

monitoring Oct 08, 2026, 07:48 AM UTC

The services are restored and operational. We are continuing to monitor the situation.

Started
Oct 08, 2026, 07:38 AM UTC
Resolved
Oct 13, 2026, 06:33 AM UTC
Duration
4d 22h
Detected by Pingoru
Oct 08, 2026, 07:38 AM UTC

Update timeline

  1. investigating Oct 08, 2026, 07:38 AM UTC

    SUMMARY • HID Origo Service is currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved. IMPACT • HID Origo Mobile Identities API: Currently unavailable Environment • Cert | HID Origo Management Portal

  2. monitoring Oct 08, 2026, 07:48 AM UTC

    The services are restored and operational. We are continuing to monitor the situation.

  3. resolved Oct 13, 2026, 06:33 AM UTC

    This incident has been resolved.

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