Is HID Origo down?

Last checked 2m ago
Current status
HID Origo is reporting an incident

CERT Environment - HID Origo Management Portal & HID Origo Mobile Ide… HID Origo hasn't marked any component as affected.

HID Origo is reporting an incident right now (last checked 2m ago). CERT Environment - HID Origo Management Portal & HID Origo Mobile Ide… HID Origo hasn't marked any component as affected.

Real-time HID Origo status, recent outages, and incident history: pulled directly from HID Origo's official status page at statuspage.origo.hidglobal.com every 5 minutes. Pingoru tracks 12 HID Origo services and has captured 15 incidents in the last 90 days (99.51% uptime). Get email, Slack, Discord, or webhook alerts the moment HID Origo reports a new incident, free for 3 monitors, no credit card.

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HID Origo uptime 99.51% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 19h
    Started Nov 03, 2026, 09:29 AM UTC
    Timeline · 2 updates
    • investigating · Nov 03, 2026, 09:29 AM UTC

      SUMMARY • HID Origo Management Portal & HID Origo Mobile Identities API Services are currently experiencing a service disruption in CERT environment. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved. Environment • Cert | HID Origo Management Portal

    • monitoring · Nov 03, 2026, 11:27 AM UTC

      Update 11:15 • The services are restored and operational. We are continuing to monitor the situation.

    Latest: Update 11:15 • The services are restored and operational. We are continuing to monitor the situation.

Recent outages & incidents

Past 90 days
  1. Resolved 8h 8m
    Started Oct 20, 2026, 12:53 PM UTC · Resolved Oct 20, 2026, 09:01 PM UTC
    HID Origo Bridge
    Timeline · 7 updates
    • investigating · Oct 20, 2026, 12:53 PM UTC

      Dear customers, • HID is investigating an issue affecting pass redemption through Single Sign-On (SSO) in the HID Origo Bridge. • Users may successfully authenticate through SSO but then receive an error when attempting to redeem their pass. • HID is actively investigating the cause and working to restore normal SSO pass redemption as soon as possible. We apologize for the inconvenience and will provide further updates as they become available. HID Origo team

    • investigating · Oct 20, 2026, 12:58 PM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 20, 2026, 12:59 PM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 20, 2026, 01:02 PM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 20, 2026, 01:13 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Oct 20, 2026, 03:24 PM UTC

      The services are restored and operational. We are continuing to monitor the situation.

    • resolved · Oct 20, 2026, 09:01 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 13h 52m
    Started Oct 13, 2026, 05:30 PM UTC · Resolved Oct 14, 2026, 07:23 AM UTC
    HID Origo Management Portal - LegacyHID Linq CloudHID Reader ManagerHID Reader Manager Portal
    Timeline · 3 updates
    • investigating · Oct 13, 2026, 05:30 PM UTC

      SUMMARY • HID Origo Services are currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved. IMPACT • HID Origo Management Portal: Currently unavailable • HID Origo Mobile Identities API: Currently unavailable • HID Reader Manager Portal: Currently unavailable • HID Reader Manager App: Currently unavailable Environment • Production | HID Origo Management Portal

    • monitoring · Oct 13, 2026, 05:54 PM UTC

      The services are restored and operational. We are continuing to monitor the situation.

    • resolved · Oct 14, 2026, 07:23 AM UTC

      A fix has been deployed and services are verified restored

    Latest: A fix has been deployed and services are verified restored

  3. Resolved 4d 22h
    Started Oct 08, 2026, 07:38 AM UTC · Resolved Oct 13, 2026, 06:33 AM UTC
    Timeline · 3 updates
    • investigating · Oct 08, 2026, 07:38 AM UTC

      SUMMARY • HID Origo Service is currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved. IMPACT • HID Origo Mobile Identities API: Currently unavailable Environment • Cert | HID Origo Management Portal

    • monitoring · Oct 08, 2026, 07:48 AM UTC

      The services are restored and operational. We are continuing to monitor the situation.

    • resolved · Oct 13, 2026, 06:33 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 3h 2m
    Started Sep 08, 2026, 08:28 PM UTC · Resolved Sep 08, 2026, 11:31 PM UTC
    HID Key and Format Authorization
    Timeline · 2 updates
    • investigating · Sep 08, 2026, 08:28 PM UTC

      Hi This is an automatically generated notification from the HID Key and format monitoring system A potential issue has been detected and that may be  affecting some  Key and Format services for certain customers. Our team is currently investigating the situation and working to determine the scope and impact and identify the root cause. Further updates will be provided as soon as additional information becomes available. Thank you for your patience and understanding. HID - PACS Card Services Team

    • resolved · Sep 08, 2026, 11:31 PM UTC

      Hi, The previously reported disruption affecting HID key and Format  services was investigated, and the necessary corrective actions were completed for impacted customers. The issue is now resolved. A root cause analysis is currently underway, and any required preventive measures or mitigations will be implemented as appropriate. Thank you for your patience and understanding. HID Origo.

    Latest: Hi, The previously reported disruption affecting HID key and Format services was investigated, and the necessary corrective actions were completed for impacted customers. The issue…

  5. Resolved 1h 6m
    Started Sep 08, 2026, 04:46 AM UTC · Resolved Sep 08, 2026, 05:52 AM UTC
    HID Key and Format Authorization
    Timeline · 2 updates
    • investigating · Sep 08, 2026, 04:46 AM UTC

      Hi This is an automatically generated notification from the HID Key and format monitoring system A potential issue has been detected and that may be  affecting some  Key and Format services for certain customers. Our team is currently investigating the situation and working to determine the scope and impact and identify the root cause. Further updates will be provided as soon as additional information becomes available. Thank you for your patience and understanding. HID - PACS Card Services Team

    • resolved · Sep 08, 2026, 05:52 AM UTC

      Hi, The previously reported disruption affecting HID key and Format  services was investigated, and the necessary corrective actions were completed for impacted customers. The issue is now resolved. A root cause analysis is currently underway, and any required preventive measures or mitigations will be implemented as appropriate. Thank you for your patience and understanding. HID Origo.

    Latest: Hi, The previously reported disruption affecting HID key and Format services was investigated, and the necessary corrective actions were completed for impacted customers. The issue…

See the full HID Origo outage history

11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse HID Origo outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 12 components checked every 5 minutes
40incidents recorded
40last 12 months
15last 90 days
2 daystypical duration, 12 months

The longest incident in the last year, Intermittent BLE Connectivity Issues Affecting HID Mobile Access App & HID Origo SDK on March 23, 2026, ran for 52 days. 30 maintenance windows announced in the same period.

Most affected components, last 12 months

  • HID Key and Format Authorization23
  • HID Linq Cloud9
  • HID Reader Manager6
  • HID Origo Bridge4
  • HID Apple Wallet Provisioning2

Latest incidents

Outage history

Past 90 days · 16 incidents View full outage history →