Halo incident

Service degradation affecting US hosted instances

Halo is currently experiencing a minor incident affecting Halo Core Application and Reporting and 1 more component, which began 19h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 08:19 AM UTC
Resolved
Ongoing
Duration
● 18h 33m
Detected by Pingoru
May 08, 2026, 08:19 AM UTC

Affected components

Halo Core ApplicationReportingTrials (USA)

Update timeline

  1. investigating May 08, 2026, 08:19 AM UTC

    We are aware of issues potentially affecting US hosted instances and are working to resolve any service disruption caused by this. This is related to an incident affecting our service provider, details of this can found at https://health.aws.amazon.com/health/status

  2. monitoring May 08, 2026, 09:50 AM UTC

    Issues as a result of this have been mitigated against, affected customers should find any previously impacted functionality restored. We will continue to monitor affected systems for any further developments or issues throughout the course of the service provider incident.

  3. monitoring May 08, 2026, 01:26 PM UTC

    Monitoring of the situation is ongoing, currently no further action has been required. Will we provide further updates should this change throughout the day