Halo incident

UK Region Outage

Ongoing since 05:53 PM UTC, affecting Halo Core Application and Halo Core Application (Halo Core Application — UK).

monitoring Nov 09, 2026, 06:49 PM UTC

We identified the root cause of the service degradation within two minutes of the issue starting and a fix was put in place immediately. Service is now returning to normal. We’re continuing to monitor closely to make sure the fix holds and will share further updates if needed.

Started
Nov 09, 2026, 05:53 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Nov 09, 2026, 05:53 PM UTC

Affected components

Halo Core ApplicationHalo Core Application (Halo Core Application — UK)

Update timeline

  1. investigating Nov 09, 2026, 05:53 PM UTC

    We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information.

  2. monitoring Nov 09, 2026, 06:49 PM UTC

    We identified the root cause of the service degradation within two minutes of the issue starting and a fix was put in place immediately. Service is now returning to normal. We’re continuing to monitor closely to make sure the fix holds and will share further updates if needed.

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