Halo incident

UK Stable performance degradation

Resolved after 13 minutes, affecting Halo Core Application and Halo Core Application (Halo Core Application — UK), on August 18, 2026.

resolved Aug 18, 2026, 09:43 AM UTC

Customers on the UK stable groups may have experienced a degradation in performance this morning starting at approximately 10.30am. This was investigated and found to have resolved naturally shortly following, an RCA will be made available for this within 2 weeks

Started
Aug 18, 2026, 09:30 AM UTC
Resolved
Aug 18, 2026, 09:43 AM UTC
Duration
13m
Detected by Pingoru
Aug 18, 2026, 09:30 AM UTC

Affected components

Halo Core ApplicationHalo Core Application (Halo Core Application — UK)

Update timeline

  1. investigating Aug 18, 2026, 09:30 AM UTC

    Customers on the UK stable groups may have experienced a degradation in performance this morning starting at approximately 10.30am. This was investigated and found to have resolved naturally shortly following, an RCA will be made available for this within 2 weeks

  2. resolved Aug 18, 2026, 09:43 AM UTC

    Customers on the UK stable groups may have experienced a degradation in performance this morning starting at approximately 10.30am. This was investigated and found to have resolved naturally shortly following, an RCA will be made available for this within 2 weeks

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