Gainsight incident

Industry-wide PHP and Node.js security update

Ongoing since 09:24 PM UTC, affecting Gainsight CS US1 Application and Gainsight CS US2 Application and 1 more.

monitoring Oct 23, 2026, 09:24 PM UTC

This week, security updates were released for PHP and Node.js. This is an industry-wide issue and is not specific to Gainsight. Our Security and Engineering teams applied the available patches and mitigations right away, and we have seen no evidence of any compromise. Our Security team continues to actively monitor our systems. Do I need to do anything? No. If you have questions, contact [email protected] or your Gainsight team.

Started
Oct 23, 2026, 09:24 PM UTC
Resolved
Ongoing
Duration
● 16h 6m
Detected by Pingoru
Oct 23, 2026, 09:24 PM UTC

Affected components

Gainsight CS US1 ApplicationGainsight CS US2 ApplicationGainsight CS EU Application

Update timeline

  1. monitoring Oct 23, 2026, 09:24 PM UTC

    This week, security updates were released for PHP and Node.js. This is an industry-wide issue and is not specific to Gainsight. Our Security and Engineering teams applied the available patches and mitigations right away, and we have seen no evidence of any compromise. Our Security team continues to actively monitor our systems. Do I need to do anything? No. If you have questions, contact [email protected] or your Gainsight team.

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