Is Gainsight down?
Last checked 1m agoNo incidents right now.
Gainsight is operational right now. Last checked 1m ago; the most recent incident resolved 14h ago.
Real-time Gainsight status, recent outages, and incident history — pulled directly from Gainsight's official status page at https://status.gainsight.com every 5 minutes. Pingoru tracks 24 Gainsight services and has captured 8 incidents in the last 90 days (99.40% uptime). Get email, Slack, Discord, or webhook alerts the moment Gainsight reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Gainsight CS US1 Application
Timeline · 2 updates
- investigating · May 12, 2026, 05:43 PM UTC
We have identified an issue impacting the below areas. You may see an error message when interacting or navigating to these pages. - Dashboard filters - Home Page filters - Report Filters - Rules/Data Designer Task filters - JO Query builder Tasks filter Note: The impact is limited to users attempting to access the aforementioned assets via the UI (from application). The backend schedules of these assets are intact with the filter configuration they are already saved with, and continue to work without issues. Our team is actively working on restoration efforts and we will keep you updated with any changes. There is no workaround at the moment. Thank you for the patience as we address this!
- resolved · May 13, 2026, 06:32 AM UTC
A fix has been applied and the is issue is now resolved
Latest: A fix has been applied and the is issue is now resolved
-
- Gainsight CS US1 ApplicationUS1 Rules Engine Queue
Timeline · 4 updates
- monitoring · May 08, 2026, 06:39 AM UTC
We have identified delays in the Rules Engine Queue for Gainsight CS US1 customers due to an infrastructure issue at our upstream cloud provider (AWS us-east-1 AZ) Recovery actions have been taken on our end to mitigate impact. We are closely monitoring our Rules Engine Queue as AWS continues to restore the affected Availability Zone. US2 and EU are not affected.
- monitoring · May 08, 2026, 02:50 PM UTC
We are continuing to monitor the ongoing infrastructure issue. In addition to the previously reported Rules Engine Queue delays, customers may also experience intermittent issues with report rendering. US2 and EU customers are not affected.
- monitoring · May 08, 2026, 05:20 PM UTC
While the report rendering issue is resolved, we are continuing to monitor Rules Engine Queue delays due to ongoing infrastructure issue.
- resolved · May 08, 2026, 11:03 PM UTC
Rules queues are back to their normal levels.
Latest: Rules queues are back to their normal levels.
-
- US2 Rules Engine Queue
Timeline · 3 updates
- monitoring · Apr 02, 2026, 04:24 PM UTC
We have identified and fixed an issue causing delays in Rules Engine and Data Designer for a subset of customers in the US2 region. Additional capacity has been added to expedite processing. We are closely monitoring as the queues catch up.
- monitoring · Apr 02, 2026, 07:05 PM UTC
We are continuing to monitor for any further issues.
- resolved · Apr 02, 2026, 09:04 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
-
Timeline · 2 updates
- identified · Mar 16, 2026, 09:14 PM UTC
Gainsight PX customers may experience intermittent issues resolving application domains. An issue has been identified with an upstream DNS service. We are escalating and monitoring for updates.
- resolved · Mar 16, 2026, 11:25 PM UTC
The issue has been resolved by the upstream DNS service provider.
Latest: The issue has been resolved by the upstream DNS service provider.
-
- Started May 12, 2026, 05:43 PM UTC · Resolved May 13, 2026, 06:32 AM UTC · 12h 49m
- Started May 08, 2026, 06:39 AM UTC · Resolved May 08, 2026, 11:03 PM UTC · 16h 23m
- Started Apr 02, 2026, 04:24 PM UTC · Resolved Apr 02, 2026, 09:04 PM UTC · 4h 40m
- Started Mar 16, 2026, 09:14 PM UTC · Resolved Mar 16, 2026, 11:25 PM UTC · 2h 11m