Is Gainsight down?
Last checked 9m agoNo incidents right now.
Gainsight is operational right now. Last checked 9m ago; the most recent incident resolved 6d ago.
Real-time Gainsight status, recent outages, and incident history — pulled directly from Gainsight's official status page at https://status.gainsight.com every 5 minutes. Pingoru tracks 24 Gainsight services and has captured 9 incidents in the last 90 days (99.72% uptime). Get email, Slack, Discord, or webhook alerts the moment Gainsight reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Gainsight CS US1 ApplicationGainsight CS US2 Application
Timeline · 4 updates
- investigating · Jun 26, 2026, 07:09 AM UTC
We are investigating reports of Gainsight CS - US1 and US2 Home Page not Loading. We will update here as soon as we have more information.
- identified · Jun 26, 2026, 07:17 AM UTC
We have identified an issue with our Upstream Service provider causing Authentication errors while logging into the Gainsight NXT application. Users who are already logged in into NXT version are not affected. We are closely monitoring and will post updates as soon as they are available.
- monitoring · Jun 26, 2026, 07:26 AM UTC
All users are now able to log in. We will continue to monitor with the service provider.
- resolved · Jun 26, 2026, 07:38 AM UTC
Issue is resolved. All systems are back to normal.
Latest: Issue is resolved. All systems are back to normal.
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- Gainsight CS US1 Application
Timeline · 2 updates
- investigating · May 12, 2026, 05:43 PM UTC
We have identified an issue impacting the below areas. You may see an error message when interacting or navigating to these pages. - Dashboard filters - Home Page filters - Report Filters - Rules/Data Designer Task filters - JO Query builder Tasks filter Note: The impact is limited to users attempting to access the aforementioned assets via the UI (from application). The backend schedules of these assets are intact with the filter configuration they are already saved with, and continue to work without issues. Our team is actively working on restoration efforts and we will keep you updated with any changes. There is no workaround at the moment. Thank you for the patience as we address this!
- resolved · May 13, 2026, 06:32 AM UTC
A fix has been applied and the is issue is now resolved
Latest: A fix has been applied and the is issue is now resolved
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- Gainsight CS US1 ApplicationUS1 Rules Engine Queue
Timeline · 4 updates
- monitoring · May 08, 2026, 06:39 AM UTC
We have identified delays in the Rules Engine Queue for Gainsight CS US1 customers due to an infrastructure issue at our upstream cloud provider (AWS us-east-1 AZ) Recovery actions have been taken on our end to mitigate impact. We are closely monitoring our Rules Engine Queue as AWS continues to restore the affected Availability Zone. US2 and EU are not affected.
- monitoring · May 08, 2026, 02:50 PM UTC
We are continuing to monitor the ongoing infrastructure issue. In addition to the previously reported Rules Engine Queue delays, customers may also experience intermittent issues with report rendering. US2 and EU customers are not affected.
- monitoring · May 08, 2026, 05:20 PM UTC
While the report rendering issue is resolved, we are continuing to monitor Rules Engine Queue delays due to ongoing infrastructure issue.
- resolved · May 08, 2026, 11:03 PM UTC
Rules queues are back to their normal levels.
Latest: Rules queues are back to their normal levels.
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- Started Jun 26, 2026, 07:09 AM UTC · Resolved Jun 26, 2026, 07:38 AM UTC · 28m
- Started May 12, 2026, 05:43 PM UTC · Resolved May 13, 2026, 06:32 AM UTC · 12h 49m
- Started May 08, 2026, 06:39 AM UTC · Resolved May 08, 2026, 11:03 PM UTC · 16h 23m