Is Gainsight down?

Last checked 5m ago
Current status
Gainsight is up

No incidents right now.

Official status page: https://status.gainsight.com · Polled every 5 minutes · 24 components tracked

Gainsight is operational right now. Last checked 5m ago; the most recent incident resolved 17h ago.

Real-time Gainsight status, recent outages, and incident history — pulled directly from Gainsight's official status page at https://status.gainsight.com every 5 minutes. Pingoru tracks 24 Gainsight services and has captured 9 incidents in the last 90 days (99.68% uptime). Get email, Slack, Discord, or webhook alerts the moment Gainsight reports a new incident — free for 5 monitors, no credit card.

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Gainsight uptime 99.68% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 8h 55m
    Started Sep 14, 2026, 03:20 AM UTC · Resolved Sep 14, 2026, 12:15 PM UTC
    US2 Rules Engine QueueEU Rules Engine Queue
    Timeline · 4 updates
    • investigating · Sep 13, 2026, 07:32 PM UTC

      We have received reports of "Rules" failures for a subset of customers, Our team is investigating the same, we will provide further updates as we receive more details.

    • monitoring · Sep 13, 2026, 08:39 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Sep 14, 2026, 12:34 AM UTC

      Thank you for your patience as we track the progress of Rules Queues and monitor for any further issues.

    • resolved · Sep 14, 2026, 03:20 AM UTC

      This incident has been resolved. Rules processing in our US2 and EU regions experienced failures between 19:00 UTC and 20:30 UTC. Replays have been triggered for affected rules. If you received a failure notification, you may also rerun any failed rules and workflows directly from your org. Please reach out to [email protected] if you have questions or need assistance.

    Latest: This incident has been resolved. Rules processing in our US2 and EU regions experienced failures between 19:00 UTC and 20:30 UTC. Replays have been triggered for affected rules. If…

  2. Resolved 2h 57m
    Started Sep 09, 2026, 03:18 PM UTC · Resolved Sep 09, 2026, 06:16 PM UTC
    Gainsight CS US2 Application
    Timeline · 3 updates
    • investigating · Sep 09, 2026, 03:18 PM UTC

      We are currently investigating degraded performance affecting our US2 region. We will provide updates as more information becomes available.

    • monitoring · Sep 09, 2026, 03:49 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 09, 2026, 06:16 PM UTC

      This issue has been resolved. The team identified and addressed a traffic issue causing API slowness and page load failures across the US2 region. Performance began recovering by approximately 15:20 UTC, with restoration confirmed by approximately 15:47 UTC. There may be residual delays in Rules processing and Data Designer as queues catch up. We will continue to review the incident internally and take steps to prevent recurrence.

    Latest: This issue has been resolved. The team identified and addressed a traffic issue causing API slowness and page load failures across the US2 region. Performance began recovering by a…

  3. Resolved 28m
    Started Jun 26, 2026, 07:09 AM UTC · Resolved Jun 26, 2026, 07:38 AM UTC
    Gainsight CS US1 ApplicationGainsight CS US2 Application
    Timeline · 4 updates
    • investigating · Jun 26, 2026, 07:09 AM UTC

      We are investigating reports of Gainsight CS - US1 and US2 Home Page not Loading. We will update here as soon as we have more information.

    • identified · Jun 26, 2026, 07:17 AM UTC

      We have identified an issue with our Upstream Service provider causing Authentication errors while logging into the Gainsight NXT application. Users who are already logged in into NXT version are not affected. We are closely monitoring and will post updates as soon as they are available.

    • monitoring · Jun 26, 2026, 07:26 AM UTC

      All users are now able to log in. We will continue to monitor with the service provider.

    • resolved · Jun 26, 2026, 07:38 AM UTC

      Issue is resolved. All systems are back to normal.

    Latest: Issue is resolved. All systems are back to normal.

Outage history

Past 90 days · 3 incidents View full outage history →