Is Gainsight down?

Last checked 9m ago
Current status
Gainsight is up

No incidents right now.

Official status page: https://status.gainsight.com · Polled every 5 minutes · 24 components tracked

Gainsight is operational right now. Last checked 9m ago; the most recent incident resolved 6d ago.

Real-time Gainsight status, recent outages, and incident history — pulled directly from Gainsight's official status page at https://status.gainsight.com every 5 minutes. Pingoru tracks 24 Gainsight services and has captured 9 incidents in the last 90 days (99.72% uptime). Get email, Slack, Discord, or webhook alerts the moment Gainsight reports a new incident — free for 5 monitors, no credit card.

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Gainsight uptime 99.72% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 28m
    Started Jun 26, 2026, 07:09 AM UTC · Resolved Jun 26, 2026, 07:38 AM UTC
    Gainsight CS US1 ApplicationGainsight CS US2 Application
    Timeline · 4 updates
    • investigating · Jun 26, 2026, 07:09 AM UTC

      We are investigating reports of Gainsight CS - US1 and US2 Home Page not Loading. We will update here as soon as we have more information.

    • identified · Jun 26, 2026, 07:17 AM UTC

      We have identified an issue with our Upstream Service provider causing Authentication errors while logging into the Gainsight NXT application. Users who are already logged in into NXT version are not affected. We are closely monitoring and will post updates as soon as they are available.

    • monitoring · Jun 26, 2026, 07:26 AM UTC

      All users are now able to log in. We will continue to monitor with the service provider.

    • resolved · Jun 26, 2026, 07:38 AM UTC

      Issue is resolved. All systems are back to normal.

    Latest: Issue is resolved. All systems are back to normal.

  2. Resolved 12h 49m
    Started May 12, 2026, 05:43 PM UTC · Resolved May 13, 2026, 06:32 AM UTC
    Gainsight CS US1 Application
    Timeline · 2 updates
    • investigating · May 12, 2026, 05:43 PM UTC

      We have identified an issue impacting the below areas. You may see an error message when interacting or navigating to these pages. - Dashboard filters - Home Page filters - Report Filters - Rules/Data Designer Task filters - JO Query builder Tasks filter Note: The impact is limited to users attempting to access the aforementioned assets via the UI (from application). The backend schedules of these assets are intact with the filter configuration they are already saved with, and continue to work without issues. Our team is actively working on restoration efforts and we will keep you updated with any changes. There is no workaround at the moment. Thank you for the patience as we address this!

    • resolved · May 13, 2026, 06:32 AM UTC

      A fix has been applied and the is issue is now resolved

    Latest: A fix has been applied and the is issue is now resolved

  3. Resolved 16h 23m
    Started May 08, 2026, 06:39 AM UTC · Resolved May 08, 2026, 11:03 PM UTC
    Gainsight CS US1 ApplicationUS1 Rules Engine Queue
    Timeline · 4 updates
    • monitoring · May 08, 2026, 06:39 AM UTC

      We have identified delays in the Rules Engine Queue for Gainsight CS US1 customers due to an infrastructure issue at our upstream cloud provider (AWS us-east-1 AZ) Recovery actions have been taken on our end to mitigate impact. We are closely monitoring our Rules Engine Queue as AWS continues to restore the affected Availability Zone. US2 and EU are not affected.

    • monitoring · May 08, 2026, 02:50 PM UTC

      We are continuing to monitor the ongoing infrastructure issue. In addition to the previously reported Rules Engine Queue delays, customers may also experience intermittent issues with report rendering. US2 and EU customers are not affected.

    • monitoring · May 08, 2026, 05:20 PM UTC

      While the report rendering issue is resolved, we are continuing to monitor Rules Engine Queue delays due to ongoing infrastructure issue.

    • resolved · May 08, 2026, 11:03 PM UTC

      Rules queues are back to their normal levels.

    Latest: Rules queues are back to their normal levels.

Outage history

Past 90 days · 3 incidents View full outage history →