FullStory incident

Warehouse Syncing Delayed (NA1 Data Center)

Minor Resolved View vendor source →

FullStory experienced a minor incident on August 13, 2025 affecting Anywhere: Warehouse, lasting 20h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 09:35 PM UTC
Resolved
Aug 14, 2025, 06:26 PM UTC
Duration
20h 51m
Detected by Pingoru
Aug 13, 2025, 09:35 PM UTC

Affected components

Anywhere: Warehouse

Update timeline

  1. identified Aug 13, 2025, 09:35 PM UTC

    Warehouse syncs and updates are delayed starting at 4:41PM ET for customers in an NA environment. We're working to identify the issue and address it accordingly.

  2. monitoring Aug 14, 2025, 01:09 PM UTC

    We've identified the root cause of this issue. Data is now being sent to warehouses but syncing may be delayed as we work through the backlog.

  3. resolved Aug 14, 2025, 06:26 PM UTC

    This issue is now resolved. If you notice any further data syncing issues with your warehouse please reach out to [email protected].