Resolved after 2 hours 26 minutes, affecting Fullstory Web Application and Fullstory Web Application and 1 more, on August 18, 2026.
The issue that caused delays for Silver Schema warehouse customers in the NA1 region has been resolved and service is back to full operation as of August 18th, 2026 at 4:23 PM ET. If you have any questions or are experiencing any continued issues, please don't hesitate to reach out to our team at [email protected].
Affected components
Update timeline
- investigating Aug 18, 2026, 05:57 PM UTC
At 10:40AM ET, Silver Schema users in NA1 began experiencing warehouse sync delays with all users affected around 11:10am ET. We are still investigating this issue.
- monitoring Aug 18, 2026, 06:42 PM UTC
We have implemented a fix for the issue that began around 10:40AM ET, which was causing delays for our Silver Schema warehouse customers in the NA1 region. The system is now catching up. Our team is taking steps to ensure all data is processed accurately, and we will post another update once all processing is back to normal.
- resolved Aug 18, 2026, 08:24 PM UTC
The issue that caused delays for Silver Schema warehouse customers in the NA1 region has been resolved and service is back to full operation as of August 18th, 2026 at 4:23 PM ET. If you have any questions or are experiencing any continued issues, please don't hesitate to reach out to our team at [email protected].
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