FullStory incident

Elevated error rates and delayed processing for NA

Resolved after 56 minutes, on February 13, 2026.

resolved Feb 13, 2026, 08:54 PM UTC

From 1:04 PM to 1:26 PM EST, Fullstory experienced elevated error rates for session capture and some areas of the app. This also caused slight processing delays that lasted until about 2:00 PM EST. There was minimal to no data loss, and most failed requests were successful on retry.

Started
Feb 13, 2026, 06:04 PM UTC
Resolved
Feb 13, 2026, 07:00 PM UTC
Duration
56m
Detected by Pingoru
Feb 13, 2026, 06:04 PM UTC

Update timeline

  1. resolved Feb 13, 2026, 08:54 PM UTC

    From 1:04 PM to 1:26 PM EST, Fullstory experienced elevated error rates for session capture and some areas of the app. This also caused slight processing delays that lasted until about 2:00 PM EST. There was minimal to no data loss, and most failed requests were successful on retry.

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