Frontline Education experienced a major incident on August 15, 2025 affecting Absence Management, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Absence Management
Update timeline
- investigating Aug 15, 2025, 03:46 PM UTC
Some users have experienced a page unresponsive message when logging into the Absence Management system. This is currently under investigation but is only effecting a small number of clients at this time.
- resolved Aug 15, 2025, 04:29 PM UTC
The incident around page unresponsive error popping up when logging in for certain users has been resolved. Thank you for your patience while we resolved the issue.