Frontline Education experienced a critical incident on November 5, 2025 affecting Absence Management and Time and Attendance, lasting 4h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Absence ManagementTime and Attendance
Update timeline
- investigating Nov 05, 2025, 02:18 PM UTC
We are currently investigating an issue that is preventing users from accessing the system. Users may see a continuous loading screen when trying to log in. We are working to restore access as soon as possible.
- monitoring Nov 05, 2025, 03:06 PM UTC
A fix has been implemented, and we are monitoring results. We will send a final update once we are officially in the clear.
- resolved Nov 05, 2025, 06:25 PM UTC
We are pleased to report that after careful monitoring, we are marking this incident as Resolved. Please reach out to our Support team if you have any questions or encounter further issues.