Frontline Education experienced a notice incident on January 14, 2026 affecting Recruiting & Hiring Classic, lasting 18h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 14, 2026, 06:45 PM UTC
We’re aware of an issue affecting Recruiting & Hiring that can intermittently cause a runtime error and prevent certain actions from completing. Our engineering team has identified the issue and is actively working on a fix, which we expect to deploy later this evening. We understand how critical these processes are to your organization and sincerely apologize for the inconvenience this disruption may cause. We will continue to monitor the situation closely and will provide an update once the fix has been successfully implemented.
- resolved Jan 15, 2026, 01:30 PM UTC
All systems are now operating normally. Our team deployed a fix last night and has been closely monitoring performance to ensure stability. We do not expect any further disruption related to this issue. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve it. If you continue to experience unexpected behavior, please contact Support.