Frontline Education incident

11/7 - Mobile Website Accessibility Issues

Minor Resolved View vendor source →

Frontline Education experienced a minor incident on November 7, 2025 affecting Absence Management, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 03:32 PM UTC
Resolved
Nov 07, 2025, 05:07 PM UTC
Duration
1h 34m
Detected by Pingoru
Nov 07, 2025, 03:32 PM UTC

Affected components

Absence Management

Update timeline

  1. investigating Nov 07, 2025, 03:32 PM UTC

    We are aware that users are experiencing issues accessing our website via the Chrome browser on their mobile devices. We are working to correct this issue as quickly as possible. In the meantime, please note that the mobile app is still accessible and functioning as expected. Thank you for your patience and understanding as we work toward a resolution.

  2. monitoring Nov 07, 2025, 04:29 PM UTC

    A fix has been implemented, and we are monitoring results to ensure that all remains well. We will send out a final communication once we are officially in the clear.

  3. resolved Nov 07, 2025, 05:07 PM UTC

    Thank you once again for taking the time to report this issue to our team. After careful monitoring, we are pleased to share that website accessibility via mobile devices has been fully restored, and this incident is now resolved. If you have any questions, please let us know and we would be happy to assist.