Frontline Education experienced a minor incident on January 12, 2026 affecting Absence Management and Frontline Central and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 12, 2026, 04:09 PM UTC
We are currently investigating an issue impacting system performance. Users might experience slow loading when trying to log in and/or navigate the system. Our teams are engaged, and we are working toward a solution as quickly as possible.
- investigating Jan 12, 2026, 04:28 PM UTC
We are continuing to investigate this issue.
- investigating Jan 12, 2026, 05:00 PM UTC
We are continuing to investigate this issue.
- resolved Jan 12, 2026, 06:27 PM UTC
We are pleased to report that a fix has been successfully implemented to address this issue, and it is now resolved. Users should no longer encounter slow loading behavior when trying to log in and/or navigate the system. If you have any questions, or if you run into any continued issues, please contact Support and we would be happy to assist.