Frontline Education incident

1/12 - System Slowness

Resolved after 2 hours 17 minutes, affecting Absence Management and Frontline Central and 1 more, on January 12, 2026.

resolved Jan 12, 2026, 06:27 PM UTC

We are pleased to report that a fix has been successfully implemented to address this issue, and it is now resolved. Users should no longer encounter slow loading behavior when trying to log in and/or navigate the system. If you have any questions, or if you run into any continued issues, please contact Support and we would be happy to assist.

Started
Jan 12, 2026, 04:09 PM UTC
Resolved
Jan 12, 2026, 06:27 PM UTC
Duration
2h 17m
Detected by Pingoru
Jan 12, 2026, 04:09 PM UTC

Affected components

Absence ManagementFrontline CentralPlan ManagementProfessional GrowthRecruiting & Hiring ClassicSEI - eStar v3Time and Attendance

Update timeline

  1. investigating Jan 12, 2026, 04:09 PM UTC

    We are currently investigating an issue impacting system performance. Users might experience slow loading when trying to log in and/or navigate the system. Our teams are engaged, and we are working toward a solution as quickly as possible.

  2. investigating Jan 12, 2026, 04:28 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 12, 2026, 05:00 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jan 12, 2026, 06:27 PM UTC

    We are pleased to report that a fix has been successfully implemented to address this issue, and it is now resolved. Users should no longer encounter slow loading behavior when trying to log in and/or navigate the system. If you have any questions, or if you run into any continued issues, please contact Support and we would be happy to assist.

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