Frontline Education experienced a minor incident on January 7, 2026 affecting Absence Management, lasting 4d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 07, 2026, 06:36 PM UTC
We are aware of an issue affecting printing out the Daily Report. Clients may be seeing a formatting problem where the report information is shifting to the right, causing portions of the report to be cut off when printing. Our team is actively investigating this issue and working toward a solution. As a temporary workaround, we recommend changing the print layout from Portrait to Landscape, which should allow all report information to display and print correctly.
- resolved Jan 12, 2026, 03:34 PM UTC
We are pleased to report that a fix has been successfully implemented, and this issue is resolved. Going forward, you should now be able to print the Daily Report without experiencing any formatting issues. If you have any questions, or encounter any further issues, please let us know and we would be happy to assist.