Frontline Education incident

9/11 - System Degradation

Critical Resolved View vendor source →

Frontline Education experienced a critical incident on September 11, 2025 affecting Absence Management and Time and Attendance, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 05:04 PM UTC
Resolved
Sep 11, 2025, 06:56 PM UTC
Duration
1h 51m
Detected by Pingoru
Sep 11, 2025, 05:04 PM UTC

Affected components

Absence ManagementTime and Attendance

Update timeline

  1. investigating Sep 11, 2025, 05:04 PM UTC

    We are aware of an active system outage issue. Our team is currently investigating.

  2. monitoring Sep 11, 2025, 05:37 PM UTC

    A fix has been implemented, and we are monitoring the results. We appreciate your patience and understanding as we continue to work toward full restoration.

  3. monitoring Sep 11, 2025, 05:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 11, 2025, 06:56 PM UTC

    This incident has been resolved. Thank you for your patience and understanding while we restored services.