Frontline Education incident

9/25 - System Inaccessibility

Critical Resolved View vendor source →

Frontline Education experienced a critical incident on September 25, 2025 affecting Absence Management and Time and Attendance, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 03:29 PM UTC
Resolved
Sep 25, 2025, 04:35 PM UTC
Duration
1h 5m
Detected by Pingoru
Sep 25, 2025, 03:29 PM UTC

Affected components

Absence ManagementTime and Attendance

Update timeline

  1. investigating Sep 25, 2025, 03:29 PM UTC

    We are currently investigating an issue that is preventing users from successfully logging in. We appreciate your patience as we work to restore access as quickly as possible.

  2. monitoring Sep 25, 2025, 03:54 PM UTC

    System accessibility has been restored for all users, and we are continuing to monitor the situation.

  3. resolved Sep 25, 2025, 04:35 PM UTC

    We are pleased to report that the system is back to Operational status, and this incident is resolved. We appreciate your patience as we worked to restore access as quickly as possible.