There were 5 Front outages since February 7, 2026 totaling 8h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
Counters (numbers in the navigation bar of the app) are updating with a delay for some customers [us-west-1]
This incident has been resolved.
There was a delay in message delivery of up to an hour. Messages are now being delivered without delay. We are continuing to monitor
This incident has been resolved.
Some customers are experiencing delays in inbound messages being received from Gmail and Office channels (typically 2-4 minutes of delay). We are currently scaling up our systems to address this.
Delays have been reduced, but remain slightly elevated. We are continuing to investigate.
Office delays have been resolved. Gmail delays have reduced further (to approximately 1 minute).
Delays are resolved for both Gmail and Outlook channels. We're continuing to monitor to ensure we're at a stable steady-state.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue that is causing delayed message import. Impacting all channels all regions
This incident has been resolved.
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