Front experienced a minor incident on December 10, 2025 affecting App, lasting 14h 53m. The incident has been resolved; the full update timeline is below.
Affected components
App
Update timeline
- investigating Dec 10, 2025, 01:06 AM UTC
We are currently investigating an issue that is causing errors loading conversations. We believe it is limited in scope to a subset of customers who use our slack integration
- identified Dec 10, 2025, 01:11 AM UTC
We believe we have identified the issue, currently working on implementing a fix
- identified Dec 10, 2025, 01:23 AM UTC
We are rolling out the fix now
- monitoring Dec 10, 2025, 01:53 AM UTC
We've rolled out a fix to the issue, all conversations should now load. Please reach out to support if you continue to experience any issues
- resolved Dec 10, 2025, 04:00 PM UTC
This incident has been resolved.